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PAYMENT TERMS

1. PAYMENT METHODS

We accept the following payment methods for purchases made on our Site:

  • Mastercard 
  • Visa 
  • Postcard
  • TWINT

Payment must be made in CHF as indicated on your Order before you submit it.

Your Products will be supplied after your payment is cleared.

2. PAYMENT BY CREDIT/DEBIT CARD

If you pay by credit or debit card, you must supply your card details when you place your Order.

When you place your Order, we will contact your card issuer to request authorization to the use of your card for payment of Products. We will not accept your Order (and so we will not supply the Products to you) until your credit or debit card issuer has authorised the use of your card for payment of the Products ordered. When your credit or debit card issuer authorizes the use of your card, the necessary funds on your card are reserved until the purchase process is completed or cancelled. However, no amount is actually charged on your card until the purchase process is completed. Authorizations can remain pending 3 to 7 days even in case of cancelled orders. In such cases, no actual charges will be effected, and the funds will be eventually released. Please contact your credit/debit card issuer for more information on their specific policies regarding authorisations.

We reserve the right to verify the identity of the credit or debit card holder by requesting appropriate documentation.

We take all reasonable care to make our Site secure and to prevent frauds. All credit and debit card transactions on this Site are processed by Wallee, a secure online gateway which will be responsible for holding and automated handling in a secure environment of the information relating to your payment details.

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